When Gmail first appeared in 2004, the idea of having what seemed like a never-ending space for email was revolutionary. Most paid services were providing a few megabytes of space, and here came Google promising a full gigabyte (which, at the time, seemed huge) for free.
Over the years, however, Gmail has added a plethora of features that it touts as “improvements” but some of them are irritating. Worse, it looks for ads for things that it will never need and sticks them at the top of email list.
Back in the dark ages before Gmail, Yahoo Mail, and other free cloud-based apps, most email happened either via paid services or inside of walled gardens. In the former, you paid a service provider for an email account and downloaded your email into an app that only lived on your computer — an app with a name like Pine, Eudora, Pegasus Mail, or Thunderbird.
For the most part, nobody was scanning your email to find out the last time you bought shoes, or whether you were shopping for car insurance, or that you had recently been buying gifts for a relative’s new baby. Nobody was taking that information and selling it to vendors so they could drop ads into your email lists or surprise you with additional promotional messages. Your email lived on your computer alone. Once it was downloaded and erased from the server, it was just yours — to save or erase or lose.
Labels were a pretty simple yet novel concept for categorizing mail which i seldom see in any other provider, sadly.
My free Bluebottle account had tags, which are basically labels, but that was like 100 years ago.
Incidentally the same labels make Gmail fundamentally incompatible with the way IMAP works causing lots of weirdness whenever you use any standard email client not specifically designed for Gmail.
Fastmail has them, they’re better than gmails and they import cleanly once you migrate away from gmail.
Yup, it’s now the #1 feature I want w/ my current service: Tuta.
I currently filter into folders, which works, but it makes the UX a bit clunky. I hope they add it soon (or maybe I’ll try my hand at it since it’s FOSS).
Proton has labels & folders both.
Proton’s labels implementation sucks though. I can’t filter by two labels for example, like “Credit Card” & “Statements”. Kinda makes labels the same as folders… I don’t really see a point in it